Ari recounted the details of the trip, stating that the $700 fee was exorbitant for a simple airport drop-off and pickup. She highlighted that she wasn’t present during the time the driver was waiting for her, which made the charge even more perplexing. After reaching out to the driver for clarification, she was offered a reduced amount of $525 but remained unconvinced about the legitimacy of the charges. In her video, she emphasized her frequent use of the driver’s services, underscoring her disappointment at being treated unfairly.